FAQs

Our MOQ is highly flexible:

• Sample orders: from 5 pcs/design
• Official wholesale: from 30 pcs/design
  We support low MOQ to help partners test the market with minimal risk.

Yes, we provide free samples (excluding shipping) for verified wholesale clients.
For custom designs, sample costs will be 100% refunded in bulk orders.

Our factory in Gia Lam, Hanoi operates with 100+ skilled artisans, ensuring:

• • 10,000 – 20,000 pcs/month capacity
  • Scalable production for growing partners

Production typically takes:

• 2–3 weeks for standard designs
• 3–5 weeks for complex/custom designs
  Timeline may vary depending on season (Ramadan/Eid).

Yes. We offer full OEM/ODM services, including:

• Custom sizing
• Fabric selection (Nida, Crepe, Chiffon, Silk, etc.)
• Embroidery, beadwork & color customization

We combine:

• 30 years of experience with Muslim markets
• Vietnamese craftsmanship (high precision tailoring)
• True wholesale pricing directly from factory
• Deep understanding of modest fashion values

Our products meet international standards:

• OEKO-TEX Standard 100 (safe for skin, especially children)
• ISO 9001:2015 (quality management)
• WRAP certification (ethical manufacturing)

We support flexible global payments:

• Bank Transfer (T/T)
• PayPal
• Western Union / MoneyGram / Remitly
• Letter of Credit (L/C) for larger orders

Yes, we ship worldwide via:

• DHL / FedEx / UPS (5–7 days)
  We also provide customs support and ensure minimal hidden costs.

Every product goes through multi-stage QC, including:

• Stitch precision check
• Thread finishing
• Embellishment durability
  We ensure consistent quality across all orders.

We provide clear solutions:

• Minor defects: up to 20–25% discount
• Major defects: replacement or refund
  All claims must include photo/video proof within the feedback timeline.

Absolutely. We specialize in supporting:

• Startups & small brands
• Market testing with low MOQ
• End-to-end guidance from design to shipment